Shipping policy

Last updated: 17 July 2026

This policy explains how WholesaleAttire ships wholesale and single-piece orders, primarily within India. Timelines below are the same numbers used in our Terms, Returns, Refund & Cancellation, and FAQs pages.

Support: support@wholesaleattire.com

1. Where we ship

  • Primary market: Pan-India delivery through trusted courier / logistics partners.

  • Serviceable pin codes are validated at checkout. If your area is not serviceable for a chosen payment or shipping mode, we will contact you.

  • International shipping may be offered selectively in the future or for specific orders; charges, timelines, and customs terms will be confirmed before dispatch.

 

2. Order processing and dispatch

Order type

Dispatch timeline

Ready-stock products (wholesale or single-piece)

3–5 working days after order confirmation and successful payment / COD confirmation

Pre-book / upcoming / made-to-order stock

Dispatched within 5–7 working days after availability (communicated at order time)

Stitched / customized products

Additional 3–5 working days after measurements and stitching details are confirmed

Working days generally mean Monday–Saturday, excluding public holidays in India. Weekends and holidays may extend processing.

We aim to dispatch as soon as products are quality-checked and packed. A delay of up to 72 hours beyond the stated window can occur due to manufacturer/warehouse constraints, peak festivals, transport strikes, or payment verification. We will communicate material delays when possible.

 

3. Delivery timelines (India)

Stage

Timeline

After dispatch (domestic courier)

Typically 5–7 working days

Typical total time from order confirmation to delivery

7–12 working days

Remote locations, Andaman & Nicobar / Lakshadweep (if serviceable), natural events, political disruptions, or courier capacity issues may take longer. Estimated delivery dates are guides, not guaranteed commitments.

Courier attempts usually occur between business hours. A signature or OTP confirmation may be required depending on the courier.

 

4. Shipping charges

  • Shipping charges depend on weight, dimensions, destination, and payment mode (prepaid vs COD, if COD is offered).

  • Charges are shown at checkout or confirmed before dispatch for special/wholesale shipments.

  • Shipping charges are non-refundable, except as stated in our Refund and Cancellation Policy (for example, if we cancel before dispatch).

  • Free-shipping promotions, if any, are subject to their own minimum-order or catalog rules.

 

5. Wholesale vs single-piece shipments

  • Single-piece orders are typically shipped as standard courier parcels.

  • Wholesale / catalog / bulk orders may ship as one or more packages. You may receive multiple tracking numbers for one order.

  • For large wholesale consignments, transporter / cargo options may be arranged by mutual agreement; timelines and charges will be confirmed in writing.

 

6. Order tracking

  • Once dispatched, tracking details are shared by email/SMS/WhatsApp where available.

  • Tracking updates depend on the courier partner’s system. Please allow 24–48 hours after dispatch for the first scan to appear.

  • For tracking issues, contact support@wholesaleattire.com with your order number.

 

7. Delivery address and failed delivery

  • Provide a complete, accurate address with pin code and an active phone number.

  • We cannot redirect most orders after dispatch. Contact us immediately if you notice an address error before dispatch.

  • If a package is returned to us because of a wrong address, refused delivery, repeated non-availability, or incomplete contact details, re-shipping may require payment of fresh shipping charges. Refund eligibility in such cases follows our Refund and Cancellation Policy.

 

8. Inspection on delivery

On receipt:

  1. Check whether the outer packaging is damaged or tampered with.

  2. Where possible, verify contents against the invoice before accepting, or note remarks on the courier proof of delivery.

  3. Record a continuous unboxing video—this is the strongest evidence for transit-damage or missing-item claims.

  4. Report damaged, defective, or wrong items to support@wholesaleattire.com within 48 hours of delivery, as required by our Returns Policy.

Once the courier marks the order delivered, risk of loss for the goods generally passes to you, subject to valid transit-damage claims raised within the report window.

 

9. Taxes, duties, and international notes

  • For Indian customers, displayed prices are generally inclusive of applicable taxes unless stated otherwise at checkout.

  • For any international shipment: customs duties, import taxes, and clearance charges are the buyer’s responsibility. WholesaleAttire is not liable for customs delays or refusal of clearance.

 

10. Contact

Email: support@wholesaleattire.com
Website: https://wholesaleattire.com