FAQs

Quick answers for wholesale and single-piece buyers. Full legal detail is in the linked policy pages. Numbers below match those policies exactly.

Support: support@wholesaleattire.com

Ordering

Do you sell wholesale and single pieces?

Yes. WholesaleAttire sells both wholesale / bulk / catalog orders and single-piece items. Availability and any minimum order quantity (MOQ) are shown on the product or catalog page.

How do I place an order?

Browse wholesaleattire.com, add products to cart, and checkout. For large wholesale requirements, you may also email support@wholesaleattire.com with the catalog/SKU list and quantities.

Can I cancel my order?

Yes, within 24 hours of placing the order, and only if it has not been processed or dispatched. Email support@wholesaleattire.com with your order number. See Refund and Cancellation.

What if an item goes out of stock after I pay?

We will notify you. You may wait for restock, choose a replacement product, or receive a refund for that item. Approved refunds are processed within 7–10 working days.

 

Pricing and payment

 

Are wholesale and single-piece prices different?

Often yes. Wholesale catalog pricing and single-piece pricing may differ. The price at checkout is the price that applies.

What payment methods do you accept?

Available methods are shown at checkout (for example UPI, cards, net banking, wallets, and Cash on Delivery if offered for your pin code). Terms for any COD advance will be shown before you confirm.

Do prices include taxes?

For Indian customers, prices are generally inclusive of applicable taxes unless stated otherwise at checkout.

 

Shipping and delivery

 

How long does dispatch take?

Ready-stock orders are usually dispatched within 3–5 working days after confirmation. Stitched/customized orders need an extra 3–5 working days after details are confirmed.

How long is delivery within India?

After dispatch, delivery typically takes 5–7 working days. Overall, most Indian orders arrive in about 7–12 working days from order confirmation. See Shipping & Delivery.

How will I get tracking?

Tracking details are shared by email/SMS/WhatsApp after dispatch when available from the courier.

Are shipping charges refundable?

Shipping charges are generally non-refundable, except in cases described in our Refund and Cancellation Policy (for example, if we cancel before dispatch).

Do you ship internationally?

Our current focus is India. If international shipping is arranged for a specific order, customs duties and taxes are paid by the buyer.

 

Returns, replacements, and refunds

 

Do you accept returns if I change my mind?

No. Like most Indian wholesale ethnic-wear suppliers, we do not accept returns for change of mind, slow-selling designs, or colour preference.

When can I return or get a replacement?

Only for damaged, defective, or wrong products, reported within 48 hours of delivery with clear photos and preferably a continuous unboxing video. See Returns Policy.

How soon must I ship an approved return?

Within 7 days of our written approval. Do not ship anything back before approval.

Will I get a refund or a replacement?

Replacement of the same item is our preferred remedy. A refund is considered if replacement is not reasonably possible. Approved refunds are processed within 7–10 working days after inspection approval. See Refund and Cancellation.

Can I return stitched or customized products?

No—stitched/customized items are non-returnable and non-refundable, unless WholesaleAttire made an error (wrong or defective customized item).

Why do you ask for an unboxing video?

It is the industry-standard proof for transit damage, missing pieces, and wrong-item claims in wholesale apparel. Without adequate proof, claims may be declined.

 

Products and quality

 

Why does the colour look different from the photo?

Screen settings and lighting can cause shade differences. Minor batch-to-batch variation is normal in textiles and is not automatically a defect. See Disclaimer.

Do you check products before shipping?

Orders are checked and packed before dispatch. If a genuine defect or transit issue still occurs, raise it within 48 hours of delivery.

 

Privacy, cookies, and ads

 

Do you use cookies and advertising pixels?

Yes. We may use essential, analytics, and advertising cookies/tags—including Meta and Google tools—to run and measure paid marketing and improve the site. Details are in our Privacy Policy.

How do I contact support?

Email support@wholesaleattire.com. Include your order number for the fastest help.

 

Account and website

 

Do I need an account to order?

Checkout options may allow guest or registered checkout depending on site setup. Creating an account helps you track orders more easily.

Where can I read the full policies?